Website Terms of Service

These Website Terms of Service ("Terms") are a binding agreement between you and OSHA Safety Training LLC, a California limited liability company ("Company," "we," "us," or "our"). They govern your use of the website located at oshasafetytraining.org, including its course catalog, checkout, contact features, and content (the "Site"), and your purchase of courses and seat licenses through the Site.

Course delivery happens on our separate learning platform at courses.oshasafetytraining.org (the "Platform"). Your access to and use of the Platform — including learner accounts, courses, quizzes, certificates, and employer dashboards — is governed by the Platform Terms of Service, which you accept when you activate your Platform account. If these Terms and the Platform Terms conflict with respect to the Platform, the Platform Terms control; with respect to the Site and purchases made on the Site, these Terms control.

Our Privacy Policy, Cookie Notice, and Refund Policy are incorporated into these Terms by reference. By using the Site or completing a purchase, you agree to these Terms. If you are purchasing on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.

OSHA Safety Training is a private company. We are not the U.S. Occupational Safety and Health Administration (OSHA), the U.S. Department of Labor, or any government agency, and we are not affiliated with, endorsed by, sponsored by, or approved by any government agency. References to "OSHA" and to specific regulations describe the subject matter of our training only. Completion of a course and issuance of a Certificate of Completion is not a government-issued license or credential and does not by itself guarantee compliance with any federal, state, local, or employer-specific requirement. You and your employer are solely responsible for determining whether a course satisfies any legal, regulatory, or contractual obligation that applies to you, including any hands-on, site-specific, practical-evaluation, medical-evaluation, or fit-testing components that regulations may require in addition to online instruction.

You must be at least 18 years old to make a purchase or submit personal information through the Site.

4.1 Guest Checkout. Purchases on the Site are made without creating a Site account. You provide your name, email, and (for business orders) company and billing details at checkout. After a successful purchase, a learner account is provisioned on the Platform and an activation email is sent; business orders provision a seat pool and business account on the Platform.

4.2 Accurate Information. You agree to provide accurate purchaser and learner information. Enrollment emails, activation links, and receipts are sent to the email address you enter — mistyped addresses can delay access, so review before submitting.

4.3 Payment Processing. Payments are processed by Stripe. Card details are entered directly into Stripe's secure payment fields and never touch or get stored on our servers. Depending on availability, you may pay by card, Apple Pay, Google Pay, Stripe Link, or Klarna. Payment methods offered by third parties (including Klarna's pay-later options) are subject to those parties' own terms, eligibility checks, and privacy policies. By providing a payment method, you represent you are authorized to use it and you authorize the charge for the amounts shown at checkout.

4.4 Pricing. Prices are displayed in U.S. dollars. Prices, course offerings, and volume discounts may change at any time; changes do not affect completed purchases. Where tax is required to be collected, it will be shown at checkout. Displayed bulk-seat discounts are computed automatically at checkout.

4.5 Refunds. All purchases are governed by our Refund Policy. In short: a purchase is refundable on request before the learner first logs in to the Platform; once the learner has logged in, accessed, started, or completed a course, it is non-refundable, except as provided in the Refund Policy (for example, verified technical malfunctions) or required by law. Business seat licenses are refundable for unassigned seats only.

4.6 Chargebacks. Contact us before initiating a chargeback — nearly all billing issues resolve faster through support. We reserve the right to suspend Platform access and invalidate certificates associated with a purchase that is subject to a payment dispute, to contest disputes with evidence of access and use, and, where a valid charge is disputed in bad faith, to recover the outstanding balance, chargeback fees, and costs of collection as permitted by law.

The Site and its content — text, graphics, course descriptions, images, logos, and design — are owned by the Company or its licensors and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive license to browse the Site for your personal or internal business use. You may not copy, scrape, mirror, republish, sell, or create derivative works from Site content; use Site content to train any machine-learning model; frame the Site; probe or test its security; use bots or automated means to access it; or use our name or logos without written consent. All rights not expressly granted are reserved.

If you submit information through our contact form or otherwise send us comments, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it to operate and improve our business, and you represent that your submission is accurate and does not violate any third party's rights. Do not submit confidential information through the contact form.

Course descriptions, regulatory references, guides, and other Site content are general information, provided as a convenience — not legal, medical, engineering, or professional safety advice, and not a promise about course outcomes. Regulations change, and Site content may not reflect the most current requirements. Statements about certificate recognition or acceptance describe our experience generally; we do not guarantee that any certificate will be accepted by any particular employer, agency, or other third party — acceptance is always determined by the accepting party.

The Site uses third-party services (including Stripe for payments and Google Fonts for typefaces) and may link to third-party websites. We do not control and are not responsible for third-party services or their content, terms, or privacy practices. Your dealings with third parties — including financing through Klarna — are solely between you and the third party.

THE SITE AND ALL SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Online training is a supplement to — not a substitute for — workplace-specific training, supervision, hazard assessment, and safe work practices. You and your employer remain solely responsible for workplace safety and for compliance with applicable occupational safety and health laws. We are not responsible for any injury, death, property damage, citation, fine, or other loss arising from workplace activities.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PURCHASE, REGARDLESS OF THE THEORY OF LIABILITY, SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU HAVE PAID NOTHING, ONE HUNDRED U.S. DOLLARS (US $100)). IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, REGULATORY FINES OR CITATIONS, OR COST OF SUBSTITUTE SERVICES.

Nothing in these Terms limits liability that cannot be limited under applicable law, including for our own fraud, willful misconduct, or gross negligence where such limitation is prohibited. These limitations are a fundamental basis of the bargain and are reflected in our pricing.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, members, employees, contractors, agents, licensors, and service providers from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Site; (b) your violation of these Terms or any applicable law; (c) your violation of any third party's rights; (d) any inaccurate information you provide at checkout or through the Site; (e) any reliance by you, your employer, or any third party on Site content or on training or certificates purchased through the Site; and (f) any workplace incident, injury, citation, or loss connected to work performed by you or your personnel. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You may not settle any indemnified claim without our prior written consent.

This Section is identical in substance to Section 17 of the Platform Terms of Service so that one dispute framework applies across both properties.

13.1 Informal Resolution First. Before filing a claim, contact team@oshasafetytraining.org with a written description of the dispute and give us 30 days to resolve it informally.

13.2 Binding Arbitration. Except as stated in Section 13.4, any dispute arising out of or relating to these Terms, the Site, or any purchase shall be resolved by final and binding arbitration before a single arbitrator, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules for disputes involving individual consumers, or its Commercial Arbitration Rules for disputes involving business customers (www.adr.org). The Federal Arbitration Act governs this Section. For individual consumers, any hearing will take place in the county where you reside (or Siskiyou County, California, if you and we agree); for claims under US $25,000, either party may elect to proceed by telephone, video, or written submissions. For business customers, arbitration will take place in Siskiyou County, California unless otherwise agreed. For individual consumer claims, you pay only the consumer filing fee under the AAA Consumer Arbitration Rules and we pay all remaining AAA administration and arbitrator fees. Judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder shall proceed in arbitration.

13.4 Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court to protect its intellectual property or confidential information. Nothing in this Section waives your right, if any, to seek public injunctive relief where such a waiver is prohibited by California law; any such claim shall be decided by a court after arbitration of all arbitrable claims, and shall be stayed pending that arbitration.

13.5 Opt-Out. You may opt out of this arbitration agreement by emailing team@oshasafetytraining.org within 30 days of first accepting these Terms, stating your name, your email, and your intent to opt out.

13.6 Jury Trial Waiver. To the extent any dispute proceeds in court, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL to the fullest extent permitted by law.

13.7 Severability of Arbitration Terms. Except as stated in Section 13.3, if any portion of this Section 13 is found unenforceable, the remaining portions remain in effect.

These Terms and any dispute arising out of or relating to them, the Site, or any purchase are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs Section 13. For any matter not subject to arbitration, the state courts located in Siskiyou County, California and the federal courts of the Eastern District of California have exclusive jurisdiction, and the parties consent to personal jurisdiction and venue there. Nothing in this Section deprives a consumer of the protection of mandatory consumer-protection laws of the jurisdiction where they reside, where applicable law so requires.

We may modify the Site, course offerings, and pricing at any time. We may update these Terms from time to time; the "Last Updated" date will change, and for material changes we will provide reasonable notice on the Site or by email. Continued use of the Site after the effective date constitutes acceptance.

These Terms, together with the incorporated policies, the Platform Terms of Service (for Platform matters), and any signed agreement between the Company and a business customer, are the entire agreement regarding the Site; a signed business agreement controls over these Terms for that customer. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. You may not use the Site in violation of U.S. export control or sanctions laws.

Notice to California Consumers (Civ. Code §1789.3). The Site is provided by OSHA Safety Training LLC, 2900 S Shell Gulch Spur, Etna, CA 96027, team@oshasafetytraining.org. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

OSHA Safety Training LLC
Attn: Legal
2900 S Shell Gulch Spur, Etna, CA 96027
team@oshasafetytraining.org